Design Print Sourcing
Promotional Logistics
Rather than deal with many suppliers, producing various items, you will have a single point of contact. So if it’s a question of stock selection, or to inquire on delivery, you only have to contact one person - and you can do that 24 hours a day, 7 days a week.

Systems

Our systems support all our activities and allow our account representatives to manage the total life cycle of printed and promotional products, from design to delivery.

We found that there was no commercially available software that was able to fulfil our needs when it came to our services, as a result, we commissioned the development of SPIRIT. Standing for Synergy Production, Inventory, Reporting and Information Tool - this is the backbone of our operation. It is our toolbox for managing the whole production process from quoting and production through to reporting and billing. With a back-end of Microsoft SQL server, and backup by the most up-to-date enterprise grade hardware, our systems are both robust and secure.

Spirit

Service Levels

To ensure our customers receive quality service and products at all times, we agree with you the customer, the service levels and key performance indicators that will manage our ongoing service.

While we measure a number of indicators, our focus remains on measuring three fundamental areas of interest:
  • on time delivery
  • quality products
  • cost effectiveness

Security

SecurityTechnology makes an ever-increasing contribution to profitability in today's highly competitive business landscape. However, the same technology that enables high productivity in the workplace can easily be compromised if not sufficiently secured. The consequences of inadequate protection could be financial loss, identity theft, risk to intellectual property, or even fines and criminal charges in the most severe cases.


Synergy takes security very seriously. Both in the form of data security and security of warehoused items.

We invest heavily in the latest IT systems to ensure your data is kept safe. Using Microsoft SQL Server combined with data encryption and hardware based RAID 1 used on our servers - your data is in safe hands.

Data is backed up daily, both on and off-site, meaning no matter what happens, your print, mailing and billing data will be up to date and secure.

Our warehouse is also protected with 24 hour monitored alarm systems which ensure your pre-printed material is also safe.